The Top Up page displays all the details you’ll need to purchase Himalaya Dollar (HDO).
When “Topping Up” your account, please check the following.
• Ensure that you have entered you Reference Code correctly. This helps our banking partners identify you as a member of Himalaya Exchange.
• Please avoid making multiple bank transfers of the same amount in a short period (this will minimise errors whilst “Topping Up” your Himalaya Exchange account)
• Please check the Your Account section of the guide to ensure your country is supported.
• Please ensure that your bank account is registered in the same name as your Himalaya account.
• Bank transfers can take up to 14 days to clear, depending on your bank and the amount of your transfer.
Top Ups for US Bank Accounts
1. Go to the ‘Top Up’ page and click on the newly displayed option for U.S. domestic wire transfers.
2. Use the bank details on this page to transfer the amount of U.S. Dollars you wish to top up on your local banking app/e-banking.
3. When making the transfer, it is important to copy your unique reference code, ensuring to leave a space between the 9th and 10th character.
4. Once your transfer is received, Himalaya Exchange will credit the corresponding amount to your Himalaya Exchange account in HDO and you will be able to view an update in your balance.
• We do not accept any ACH transfers. Please only use domestic wire transfers.
• Make sure that you have entered your Reference Code correctly. Failure to do so may result in your Top Up being delayed.
If you have any questions, please reach out to our customer service team.
Depositing Cryptocurrencies (coming soon!)
Cryptocurrency transfers should complete quickly, depending on the volume of blockchain traffic at the time of your transaction. Please note, if you transfer Himalaya Coin or Himalaya Dollar outside the Himalaya Ecosystem, then the tokens will be subject to a 366-day locked-in period. Please refer to our Terms & Conditions for further details.
Dos and Don'ts when top up your account
Make sure you have remarked your reference number.
Ensure that your name on your bank account matches your registered details on Himalaya Exchange.
Do not share your reference code.
Do not use someone else's bank account to top up your Himalaya Exchange account.
Do not top up multiple times with same amount in a short period of time.
Do not top up with the third-party payment providers.
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